Contact

If you have any questions please feel free to contact our dedicated customer service team.

Our offices are open Monday to Friday 8.00 - 17.30 and our phone lines are manned Saturdays from 10.00 - 14:00. We close on Bank Holidays.

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Telephone Customer Services

Freephone: 0800 978 8262

International customers: +44 1507 464 164

If we are not available, please leave a message, including your phone number, and we shall return your call as soon as possible.

Textphone Customer Services

Hearing impaired customers can contact us via our text phone number 0800 612 4843

Email

For help and advice, please contact support@ultra-fire.co.uk

In the unlikely event that you are unsatisfied with any aspect of our service, please contact complaints@ultra-fire.co.uk

Fax

01507 463288

By Mail

UltraFire
Unit 1, Farlesthorpe Road
Alford
Lincolsnhire
LN13 9PS